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Help & Support

Frequently Asked Questions for Users

How do I get started searching Campus Data?

Check out the Quick Start Guide for a quick tutorial on how to search Campus Data. If you need more information, try the Campus Data Basics.

How do I request access to a data item?

Go to the Search screen (https://data.uiowa.edu/find) and find the data item you want to access. Click the link. It should prompt you to request access if you don't already have access. If you are NOT prompted to request access, it means the publishing team has not configured the data item to process access requests. Email the publishing team for assistance.

Can I access Campus Data reports with a Healthcare account?

Check out this KB for more information on how Healthcare users access reports.

What does it mean when I get a message that says the reporting server took too long to respond?

It means you were not connected to the University of Iowa network. Often, users working from home who are not connected via VPN get this error.

Can I narrow my search based on the format of the report I'm looking for (i.e. dashboard vs Excel workbook)?

Yes. On the Find Data / Data Explorer page, you can filter your results by selecting a specific format from the Data Format drop down.

When I click on a search result, it tells me I have to request access. Why?

Campus Data allows you to find data items that you may be interested in, but to which you do not yet have access. Campus Data allows publishers to automate the access request workflow too! Request access and you should get a reply quickly. If you do not receive a reply:

  • Click the View in Workflow button on the support request to see where the item is in Universal Workflow. It may be awaiting supervisor approval.
  • Contact the Campus Data support team with the request number that was generated (CDR-XXXX), so the status can be determined.

Can every report published at the University of Iowa be found in Campus Data?

Not yet. Publishers must take proactive steps to publish their data in Campus Data. If you know of reports that you're not finding in Campus Data, refer the publisher to the Campus Data Product Manager Dawn Moore.

I'm not a publisher of data items, but I'd like to curate a list of reports for my team. Can I do that in Campus Data?

Yes! See the [Collections Guide] (https://data.uiowa.edu/help/article/collections-guide) for information on how to create and manage a Collection in Campus Data.